Privacy Policy – Canada & Australia Immigration Services

We are committed to protecting your personal information throughout your immigration journey. Read how we collect, use, and safeguard your data with full transparency and compliance.

Alorence Immigration (“we,” “us,” “our”) is committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or team.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name, date of birth, gender
  • Contact details (phone number, email, address)
  • Passport details and identification numbers
  • Educational and employment history
  • Marital status, family background
  • Immigration history and legal documents

b. Third-party Information

  • Documents and information submitted on behalf of dependents (e.g., spouse, children)

2. How We Use Your Information

We use your information for the following purposes:

  • To assess eligibility for immigration programs
  • To prepare and submit visa or immigration applications
  • To communicate updates and information about your case
  • To respond to inquiries and provide consultation
  • To comply with legal or regulatory requirements
  • To improve our website and services

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your data with:

  • We do not sell, rent, or trade your personal information.
  • We may share your data with:
  • Authorized immigration authorities (e.g., IRCC, Australian Immigration)
  • Credential evaluation agencies (e.g., WES)
  • Language testing organizations (e.g., IELTS, TOEFL)
  • Legal or regulatory authorities if required by law
  • Third-party vendors strictly for service delivery purposes (under confidentiality agreements)

4. Data Security

We do not sell, rent, or trade your personal information.

  • Restricted access to client files
  • Encrypted storage of digital documents
  • Secure email and communication systems

However, while we strive to use commercially acceptable means to protect your information, no method is 100% secure.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, your data can be deleted or anonymized, subject to legal obligations.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold
  • Request corrections to inaccurate or outdated information
  • Withdraw consent or request deletion of data (where legally permissible)
  • File a complaint if you believe your data has been misused

7. Cookies and Tracking Technologies

Our website uses cookies for better user experience and analytics. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at: